How Autozentrum have improved
their business with Spense

How Autozentrum have improved
their business with Spense

How Autozentrum have improved
their business with Spense

BY SPENSE

BY SPENSE

BY SPENSE

MAY 13,2024

MAY 13,2024

MAY 13,2024

10 MIN READ

10 MIN READ

10 MIN READ

Co-owns

Co-owns

Co-owns

Porsche importer in Norway

Porsche importer in Norway

Porsche importer in Norway

200

200

200

Dedicated Employees

Dedicated Employees

Dedicated Employees

7

7

7

Dealerships in Norway

Dealerships in Norway

Dealerships in Norway

100%

100%

100%

Norwegian-owned group

Norwegian-owned group

Norwegian-owned group

NOK 3.7B

NOK 3.7B

NOK 3.7B

in revenue in 2022

in revenue in 2022

in revenue in 2022

Challenge

Challenge

Challenge

About two years ago, Autozentrum opened up the Gardermoen Center. As part of an overall vision to establish a modern Porsche Center where sustainability was an integral part of the strategy, they turned to Spense for a digital payment platform that could enable them to offer modern and digital payment options.

Based on the experience from this Center, Autozentrum decided to digitize their entire dealer operations. The overall goal was to improve the invoicing routines and reduce accounts receivable, much like the challenges many dealerships face operating with manual processes, systems not interlinked and often across multiple rooftop

About two years ago, Autozentrum opened up the Gardermoen Center. As part of an overall vision to establish a modern Porsche Center where sustainability was an integral part of the strategy, they turned to Spense for a digital payment platform that could enable them to offer modern and digital payment options.

Based on the experience from this Center, Autozentrum decided to digitize their entire dealer operations. The overall goal was to improve the invoicing routines and reduce accounts receivable, much like the challenges many dealerships face operating with manual processes, systems not interlinked and often across multiple rooftop

About two years ago, Autozentrum opened up the Gardermoen Center. As part of an overall vision to establish a modern Porsche Center where sustainability was an integral part of the strategy, they turned to Spense for a digital payment platform that could enable them to offer modern and digital payment options.

Based on the experience from this Center, Autozentrum decided to digitize their entire dealer operations. The overall goal was to improve the invoicing routines and reduce accounts receivable, much like the challenges many dealerships face operating with manual processes, systems not interlinked and often across multiple rooftop

Solution

Solution

Solution

Implementing a new routine combined with a digital payment platform, where every customer is invoiced up-front of key collection, allowing Autozentrum to issue, collect and keep track of every payment in real time.

Doing this on all payments, including car sales and workshops, have led to the organization being proactive and conscious around the importance of collecting every payment.

With Spense, Autozentrum has solved many problems related to daily operations.

Implementing a new routine combined with a digital payment platform, where every customer is invoiced up-front of key collection, allowing Autozentrum to issue, collect and keep track of every payment in real time.

Doing this on all payments, including car sales and workshops, have led to the organization being proactive and conscious around the importance of collecting every payment.

With Spense, Autozentrum has solved many problems related to daily operations.

Implementing a new routine combined with a digital payment platform, where every customer is invoiced up-front of key collection, allowing Autozentrum to issue, collect and keep track of every payment in real time.

Doing this on all payments, including car sales and workshops, have led to the organization being proactive and conscious around the importance of collecting every payment.

With Spense, Autozentrum has solved many problems related to daily operations.

CUSTOMER FEEDBACK

“We are always on top of the process, not allowing ourselves to let customers pay by the end of the day or month. Being proactive is key to secure control on every payment”

Andreas Thuen, Teamlead Service Advisors at Porsche Center Oslo 

Atle Grislingaas,
Service Market Manager at Porsche Center Asker & Bærum

Andreas Thuen,
Teamlead Service Advisors at Porsche Center Oslo 

Kom igang nå

Real Time Payment Tracking
Real Time Payment Tracking
Real Time Payment Tracking
Company Wide

Scale
Company Wide

Scale
Company Wide

Scale
Streamlining Daily Operations
Streamlining Daily Operations
Streamlining Daily Operations

CUSTOMER FEEDBACK

“Spense has had a very positive impact


in our jobs as Service Advisors.

Atle Grislingaas, Service Market Manager at Porsche Center Asker & Bærum

Atle Grislingaas,
Service Market Manager at Porsche Center Asker & Bærum

Atle Grislingaas,
Service Market Manager at Porsche Center Asker & Bærum

Result

Result

Result

Autozentrum has enhanced their business in several areas. Daily queues of up to 10-15 minutes are now a thing of the past. The monthly struggle of finalizing invoicing has been eradicated, with customers completing payment continuously. Accounts receivables have seen a significant decrease as every service advisor maintains better control over each payment, resulting in added benefits for the back-office department.

With full visibility into all payments, time is saved, and costs associated with accounts receivables management are significantly reduced

Autozentrum has enhanced their business in several areas. Daily queues of up to 10-15 minutes are now a thing of the past. The monthly struggle of finalizing invoicing has been eradicated, with customers completing payment continuously. Accounts receivables have seen a significant decrease as every service advisor maintains better control over each payment, resulting in added benefits for the back-office department.

With full visibility into all payments, time is saved, and costs associated with accounts receivables management are significantly reduced

Autozentrum has enhanced their business in several areas. Daily queues of up to 10-15 minutes are now a thing of the past. The monthly struggle of finalizing invoicing has been eradicated, with customers completing payment continuously. Accounts receivables have seen a significant decrease as every service advisor maintains better control over each payment, resulting in added benefits for the back-office department.

With full visibility into all payments, time is saved, and costs associated with accounts receivables management are significantly reduced

15-20 min

15-20 min

15-20 min

saved per transaction

saved per transaction

saved per transaction

Significant

Significant

Significant

reduction in accounts receivable

reduction in accounts receivable

reduction in accounts receivable

0 queues

0 queues

0 queues

at peak hours

at peak hours

at peak hours

Instant

Instant

Instant

invoicing for all customers

invoicing for all customers

invoicing for all customers

Overcoming Obstacles

Overcoming Obstacles

Overcoming Obstacles

The key has been to establish a new set of routines, supported by top management. With Spense, Autozentrum now has a Payment Platform enabling them to manage all their payments.

Support is key when it comes to implementing new software and Spense provides this for Autozentrum, allowing them to enhance the adoption process and maximize the return on investment.

The key has been to establish a new set of routines, supported by top management. With Spense, Autozentrum now has a Payment Platform enabling them to manage all their payments.

Support is key when it comes to implementing new software and Spense provides this for Autozentrum, allowing them to enhance the adoption process and maximize the return on investment.

The key has been to establish a new set of routines, supported by top management. With Spense, Autozentrum now has a Payment Platform enabling them to manage all their payments.

Support is key when it comes to implementing new software and Spense provides this for Autozentrum, allowing them to enhance the adoption process and maximize the return on investment.

CUSTOMER FEEDBACK

“One of the reasons why we feel Spense is right for us, is the support and attention we get from the organization”

The payment process should be fully digital with no papers required to be signed or printed. We have found that employees save a significant amount of time each day by making the process entirely digital. This adds up to many hours per year that can be devoted to other tasks”

Petter Johanssen, General Manager at Porsche Center Oslo 

Atle Grislingaas,
Service Market Manager at Porsche Center Asker & Bærum

Andreas Thuen,
Teamlead Service Advisors at Porsche Center Oslo 

One platform for all payments

One platform for all payments

One platform for all payments

Spense helps Autozentrum streamline their dealership operations with an innovative technology, creating a digitized end-to-end process, boosting efficiency for the team while leaving customers satisfied.

To further enhance the customer experience, Autozentrum have chosen to integrate their keyboxes, enabling a hassle-free key collection experience.

Providing customers with a cutting-edge digital payment experience, Autozentrum now has a platform that supports multiple payment providers. This secures optimal business solutions.

Spense helps Autozentrum streamline their dealership operations with an innovative technology, creating a digitized end-to-end process, boosting efficiency for the team while leaving customers satisfied.

To further enhance the customer experience, Autozentrum have chosen to integrate their keyboxes, enabling a hassle-free key collection experience.

Providing customers with a cutting-edge digital payment experience, Autozentrum now has a platform that supports multiple payment providers. This secures optimal business solutions.

Spense helps Autozentrum streamline their dealership operations with an innovative technology, creating a digitized end-to-end process, boosting efficiency for the team while leaving customers satisfied.

To further enhance the customer experience, Autozentrum have chosen to integrate their keyboxes, enabling a hassle-free key collection experience.

Providing customers with a cutting-edge digital payment experience, Autozentrum now has a platform that supports multiple payment providers. This secures optimal business solutions.

CUSTOMER FEEDBACK

“Having a customer journey that look professional and with high quality is important when we sell products that is of high value”

Andreas Glæstad, Teamlead Service Advisors at Porsche Center Asker & Bærum

Atle Grislingaas,
Service Market Manager at Porsche Center Asker & Bærum

Andreas Thuen,
Teamlead Service Advisors at Porsche Center Oslo 

GAINS

Streamlined Dealership Operations
Streamlined Dealership Operations
Streamlined Dealership Operations
Enhanced customer satisfaction
Enhanced customer satisfaction
Enhanced customer satisfaction
Optimal payment solutions
Optimal payment solutions
Optimal payment solutions

CUSTOMER FEEDBACK

“Offering a complete range of payment methods, including BuyNowPayLater, has allowed us to secure upfront payment in each and every customer transaction.

With Spense, we have reduced our accounts receivables significantly. For any dealer operating in a business like ours, where capital efficiency is key, this should be important!

Axel Alnæs, Finance Manager & GBC at Autozentrum

Atle Grislingaas,
Service Market Manager at Porsche Center Asker & Bærum

Andreas Thuen,
Teamlead Service Advisors at Porsche Center Oslo 

Ready to start with Spense?

Ready to start with Spense?

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